WC Smith Resident Experience
living can be hard to keep up with sometimes; from announcement emails, sending
maintenance requests, or remembering passwords to pay your rent each month. We
understand that it can be overwhelming. What if there was an app you could use
to make everything a little simpler?
to the WC Smith Resident app! This application is a helpful tool you can use to
communicate with your on-site team more efficiently. With this service, you
will be provided with instant access to manage all of your apartment needs
right at your fingertips.
some WC Smith Resident app features:
1. STREAMLINED COMMUNICATION
More efficient communication between you and your on-site team.
Community messages will be pushed straight to your phone and click to call is
available through the contact us tab.
2. RENT PAYMENTS
Pay your rent and access all of your payment history from the
interactive rent dashboard.
3. MAINTENANCE REQUESTS
Maintenance requests made easier! Just submit, comment, and view
the status of your work orders.
HOW DO I ACCESS THE WC SMITH RESIDENT APP?
You can easily download
The WC Smith Resident application through the App Store or Google Play by
searching WC Smith.
PLEASE NOTE: You will need
to enter the cell phone number associated with your resident portal account for
authorization. Once the authorization code is submitted, you will have full
access to all of the application features.
WC SMITH APP FAQS
Who is the WC Smith App for?
The WC Smith Resident App
is for all current WC Smith Residents.
Is this app compatible with my phone?
The WC Smith App is
available to all Apple and Android device users.
Do residents need to create a new log-in for the WC Smith Resident App?
No, residents will use
their existing resident portal credentials to log-in the app.
What can residents do in the app?
Residents can do anything
they would normally do in the resident portal.
Examples include: make rent payments, submit maintenance requests, view
community events, and announcements, sign documents, and more!
Will I need to enter my
password every time I open the app?
No, you can use Touch ID
and Face ID with iOS devices and with fingerprints or face recognition on Android devices to log in to the Resident app.
What do I do if I forgot my log-in credentials?
If you forget your
password, click the forgot password link under the log-in, and you should
receive an email to reset your password immediately.
you believe you registered using the wrong email address, contact your leasing
office to correct your email address and ask them to re-invite you to the
Can I set up auto-pay in the mobile app?
Yes, automatic payments
can be set up and scheduled.
Will I receive a receipt for payments made through the WC Smith resident app?
Yes, when you submit
payments through the resident app, youll receive a message stating the payment
has been received, you can also view your payment history from the Recent
Can I split payments with other occupants/roommates in the app?
Yes, you can make a partial payment.
Can I submit a maintenance request through the app?
Yes, you can also see if
the request has been completed and view previous service requests. Additionally,
you can share photos or voice notes related to the request.
Can I contact site staff through the app?
Yes, there is a contact us
section in the app that will automatically allow you to call the community.